Shipping Policy

SHIPPING INFORMATION -

Shipping times vary according to the destination of your package, Carrier was YunExpress

DELIVERY TIME -

Standard Secured Shipping takes up to 10 - 24 business days for delivery

TRACKING -

You can find your tracking number in the shipping confirmation email or contact us for tracking details

SHIPPING FEES -

we send packages free of charge

MISSING OR PROBLEMS -

In some special cases, if your tracking information is not updated for several days, contact our support for a refund or resend your package

FAILED DELIVERY -

In case when the first delivery attempt was failed, the customer may need to contact local post office/courier for pickup/second delivery attempt (if available).

Failure of which may lead to return of packages to sender. The customer would have to wait for the package to be returned to the sender’s warehouse (time taken of which may range from 1 to 6 weeks).

Upon receipt of package at warehouse, the extra costs incurred/fees charged by the courier for rearranging the package for shipment shall be borne by the customer.

The package would only be re-shipped once the payment of the extra costs is completed successfully.